When it comes to support, Centice knows that keeping you up and running in the field is vital to catching criminals and keeping them off the street.
We are available for support the following ways:


By Phone

8:30AM – 5:30PM EST
+1 (866) 498-7277 option 2
+1 (919) 674-4002


By eMail

Please contact with any questions.


User Manual

A copy of the user manual can be accessed by clicking on the “Help” button on the main user screen of any Centice MFL or BTL product.



Need additional officers or evidence technicians trained? We do online training for free and arrangements can be made for in-person training and certification. Please contact for additional information or to schedule a training session.